Shipping policy
Every MEKOROCHI hamper is handpacked by us in Ahmedabad, Gujarat, and dispatched from there. This page explains where we ship, what it costs, and how long it takes.
Where we ship
We ship across India. We do not currently ship outside India.
We are unable to deliver to a small number of remote PIN codes that our courier partner does not service. If your PIN code cannot be served, we will contact you within one working day of your order and issue a full refund.
Shipping cost
Shipping is free on all orders within India. The price you see at checkout is the price you pay.
Raksha Bandhan 2026 delivery
Raksha Bandhan falls on 28 August 2026.
Order by 25 August 2026, 11:59 PM IST and your hamper will reach you before 27 August, anywhere in India.
Orders placed after that cutoff will still ship, but we cannot promise they arrive before 28 August. If the date matters to you, order before the cutoff.
Dispatch time
Orders are packed and dispatched within [FILL: number] working days of payment confirmation. Because each hamper is assembled by hand, we do not dispatch on the same day an order is placed.
We do not dispatch on Sundays or public holidays.
Delivery time
Once dispatched, typical delivery times are:
- Gujarat: 5 working days
- Rest of India: 7 working days
These are estimates provided by our courier partner, not guarantees. Weather, strikes, and regional restrictions can delay a parcel beyond our control.
Tracking
You will receive a tracking link by email and SMS once your parcel is dispatched. If you have not received tracking details within [FILL: number] working days of ordering, contact us.
A note on storing your chocolate
Our chocolate contains no preservatives, so please treat it as fresh food. On arrival, keep the hamper somewhere cool and dry and out of direct sunlight.
In warm weather, chocolate can soften in transit. This does not affect the taste or safety of the product. Leaving it in a cool room for a few hours will let it firm up again. Do not put it in the freezer.
Damaged or missing parcels
If your hamper arrives damaged, photograph the parcel and its contents before unpacking further, and contact us within 12 hours of delivery. We will replace it or refund you in full.
If tracking shows your parcel as delivered but you have not received it, contact us within 12 working days so we can raise it with the courier.
Incorrect addresses and failed delivery
Please check your delivery address and phone number carefully before completing your order. We cannot change an address once a parcel has been dispatched.
If a parcel is returned to us because the address was incomplete, the recipient was unavailable across the courier's delivery attempts, or delivery was refused, we will contact you to arrange redelivery.
Contact us
For anything to do with your order or delivery:
- Phone and WhatsApp: +91 96380 32149
- Email: mekorochi@gmail.com
We reply within 24 working hours.
Last updated: 21-August-2026.